Web Hosting Knowledge Base / Hosting and Websites

How to manage a WordPress website when WordPress is inaccessible?

Sometimes, WordPress can become completely inaccessible, displaying a 500 Internal Server Error after updating a plugin or changing the PHP version. If the error_log file suggests that a specific plugin or theme is causing the issue, you may need to disable the plugin or temporarily switch themes. However, if the WordPress dashboard is also inaccessible, you might feel stuck.

Solution: Use WordPress Manager in cPanel

The WordPress Manager tool in cPanel allows you to manage your WordPress installation even when you cannot access the dashboard.

How to Disable a Plugin Using WordPress Manager

  1. Log in to cPanel
  2. Open "WordPress Manager"
  3. Select the affected WordPress installation (Can't find your Wordpress installation?)
  4. Click "Manage Plugins"
  5. Locate the problematic plugin and disable it

Additional Features of WordPress Manager

Beyond managing plugins, WordPress Manager also allows you to:

  • Manage and switch themes
  • Update database connection settings
  • Adjust WordPress settings
  • Perform other administrative tasks

Using WordPress Manager, you can quickly restore access to your website without needing direct access to WordPress itself.

Last update: Mar 06, 2025 07:45